Salon Terms & Conditions

Punctuality and Courtesy

Arriving late may interfere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

Please arrive 10 minutes prior to treatment if it is your first appointment at the salon. We require this time for you to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.

Cancellations

Please note 24 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time. Cancellations should be made either by calling us on 020 8768 0620 or by using the cancellation link in booking confirmation email. Purchase of Retail Products Beauty products must be paid for in full at time of purchase or ordering. Prepaid Courses of Treatments Have a validity of 12 months from date of purchase, unless otherwise stated.

Gift Vouchers

Gift Vouchers are non refundable and are valid for 12 months from the purchase date and will not be accepted after the expiry date. Vouchers cannot be redeemed for cash, sold or transferred. Your gift voucher number must be quoted at the time of booking and the voucher handed to the therapist at the start of your treatment. You are not under obligation to use the full value of your vouchers during one session. Late cancellation and “failure to show” terms as laid out above also apply to gift vouchers.

Price Alteration

We reserve the right to alter prices without prior notice.

Smoking

Please note that it is illegal to smoke anywhere in the Salon.

Data Security

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.

Medical Conditions

Please inform your therapist of any medical condition including pregnancy prior to booking as some treatments may not be appropriate for you.

Mobile Phones

In the interest of comfort of all our clients, please refrain from talking on a mobile phone and ensure it is switched off, or on silent, for the full duration of your time at the salon.

Children

Please understand that we can not accommodate children under 12 unless supervised by an adult during your treatment.

Payment

Most credit and debit Cards are accepted, or cash.

Patch Testing

Patch testing required for clients who have never had eyelash tinting.

Personal Items

Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.

ADDRESS

NINSKI Beauty Salon 42 Westow Street, Crystal Palace, London SE19 3AH Phone : 020 8768 0620